A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 25,000 /महीना
Staunch Jobs
थाणे (पूर्व), थाणे
ग्राहक सहायता / टेलीकॉलर में 0 - 4 वर्षो का अनुभव
Full Time
BPO / TELE CALLER / INSURANCE / CUSTOMER SUPPORT
Qualification: Hsc / Degree
Gender : Any
languages : Eng Hindi marathi telugu
Interested candidates can directly walk-in to our office.
Profile Summary
Looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company’s client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service
Primary Job Responsibility:
• Understands the various computer screens and how to utilize them effectively
• Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
• Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
• Adheres to all company and specific Contact Centre policies and procedures
• Completes any work as assigned by Management
Education and Essential Experience:
• 6 months BPO or Travel experience
• Graduate / Undergraduate
• Written and spoken communication,
• Computer Skills ability/experience using computer applications
• Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
• Open to work in a voice environment
