A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
20,000 - 23,000 /महीना
Skylinedynamics
वागले संपत्ति, थाणे
ग्राहक सहायता / टेलीकॉलर में 1 - 3 वर्षो का अनुभव
फुल टाइम
Handle inbound and/or outbound customer calls in a professional manner.
Resolve customer issues, complaints, and queries efficiently.
Provide accurate product/service information to customers.
Record and maintain customer interactions and details in the CRM system.
Follow up on unresolved customer queries within the promised time frame.
Meet or exceed daily, weekly, and monthly performance targets (AHT, CSAT, FCR, etc.).
Escalate complex issues to senior team members or supervisors when necessary.
Maintain confidentiality of customer data and company information.
