About the Company:
Protalk Solutions Pvt. Ltd. is a leading Business Process Outsourcing (BPO) organization, providing high-quality customer support services to top Indian brands. We are expanding our team in Chennai and are looking for energetic and customer-focused professionals to join our Outbound Voice Process team.
Key Responsibilities:
Handle outbound customer calls in a professional and courteous manner.
Provide accurate information and resolve customer queries efficiently.
Maintain customer records and update the database with call details.
Ensure customer satisfaction through effective communication and problem-solving.
Follow standard operating procedures and quality guidelines.