💼 Job Title: Customer Support Executive – UK Voice Process
🏢 Company: Firstsource Solutions Ltd.
📍 Location: Brookfield, Bangalore
🕓 Shift: UK Shift (Night Shift)
🚖 Transport: One-way cab provided
💰 Salary: Up to ₹26,000 per month
Job Description:
We are hiring enthusiastic and customer-focused individuals for our UK Voice Process at Firstsource Solutions. The role involves interacting with UK-based customers to resolve queries, provide information, and deliver exceptional service over calls.
Key Responsibilities:
Handle inbound and outbound customer calls for the UK process.
Provide accurate information and effective solutions to customer issues.
Maintain a high level of professionalism and empathy during all interactions.
Update call logs and customer details in the system accurately.
Achieve daily, weekly, and monthly targets as set by the process.
Requirements:
Excellent verbal communication skills in English.
Minimum qualification: PUC / Diploma / Any Graduate.
Comfortable working in night shifts (UK Shift).
Freshers and experienced candidates are welcome.
Good interpersonal and problem-solving skills.
Benefits:
One-way cab facility provided.
Attractive salary package up to ₹26,000.
Performance-based incentives.
Friendly and growth-oriented work environment.