Job Responsibilities
Make outbound calls to customers regarding pending payments.
Follow up with customers for outstanding dues and overdue accounts.
Remind customers about payment deadlines and due dates.
Understand customer concerns and provide suitable payment solutions.
Convince customers to clear pending payments within the given timeline.
Maintain accurate records of customer interactions and payment commitments.
Achieve daily and monthly collection targets.
Follow professional communication standards while handling customers.
Required Skills
Good communication and convincing skills.
V2 communication proficiency mandatory.
Strong negotiation and customer-handling skills.
Ability to handle customer objections professionally.
Basic computer knowledge and data entry skills.
Target-oriented approach.
Patience and problem-solving ability.
Knowledge of collection processes is preferred.
Eligibility Criteria
HSC / Graduate candidates can apply.
Freshers are eligible.
Experienced candidates must have a minimum of 6 months of collection experience (on paper).
VST verification must be cleared.
Immediate joiners only.
Valid educational and identity documents required.
Address proof mandatory for verification.