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Job Description – Office Assistant

Position: Office Assistant – Customer & Operations Support

Location: Noida, Sector 142

Employment Type: Full-Time

Salary: Flexible / Based on experience and suitability

Noida office:
SK Minerals & Additives Limited
6th Floor, 614 & 617, Alt.F, Plot Number-21, Sector 142, Noida - 201304, Uttar Pradesh

Interview Timing: 11AM - 5PM

About SK Minerals

SK Minerals & Additives Limited is an Indian chemical company based in Khanna, Punjab, offering flame retardants, feed and food additives, industrial minerals and specialty chemicals. The company serves customers across sectors including automotive, electronics, agriculture, food and manufacturing, with a focus on research, innovation and sustainable chemical solutions.

About the Role

We are looking for a responsible, proactive and dependable Office Assistant to support our day-to-day office operations, customer coordination and logistics activities.

This is not a sales position. The role involves coordinating and following up with existing and prospective customers, supporting product trials and samples, managing routine logistics, preparing reports and assisting the team with general office administration.

The position involves both office and field work, and the candidate should be comfortable visiting customers in Delhi-NCR and occasionally traveling outstation when required.

Key Responsibilities

• Communicate and follow up with existing and prospective customers regarding samples, trials, requirements, feedback and other routine matters.

• Coordinate customer follow-ups as instructed by the concerned team members. No sales targets or direct selling responsibility.

• Assist with daily office activities and general administrative work.

• Visit customer locations when required for coordination, meetings, sample delivery/collection, documents or other company work.

• Collect and distribute product samples to customers, laboratories and other locations.

• Assist in coordinating product trials, including arranging samples/materials, logistics, follow-ups and collecting trial feedback.

• Arrange transporters, local vehicles, couriers and other logistics as required by the company.

• Track sample dispatches, deliveries, trials, customer feedback and pending follow-ups.

• Prepare and maintain basic reports, records, Excel sheets and documentation.

• Coordinate internally with relevant departments for customer requirements, samples and logistics.

• Assist with routine office administration and operational activities.

• Travel within Delhi-NCR as required.

• Undertake occasional outstation travel depending on customer or company requirements.

• Perform other reasonable office, coordination and operational support duties as assigned.

Eligibility

• Education: Minimum Graduate in any discipline.

• Driving Licence: Valid driving licence is mandatory.

• Comfortable with both office and field-based responsibilities.

• Willingness to travel locally and occasionally outstation.

• Basic computer proficiency, including email, MS Office/Google Workspace, Excel/Sheets and internet usage.

• Good communication and coordination skills.

• Ability to maintain records and prepare basic reports.

• Responsible, organised and comfortable handling multiple routine tasks.

Preferred Skills

Preference will be given to candidates who:

• Can drive a car confidently.

• Can ride a two-wheeler/bike confidently.

• Have good computer and Excel skills.

• Have previous experience in office administration, customer coordination, logistics, dispatch, field coordination or a similar role.

• Are familiar with traveling across Delhi-NCR.

Travel & Expense Policy

The company will reimburse/provide eligible expenses incurred for official company work, including:

• Official local travel expenses

• Outstation travel expenses

• Food expenses during eligible official travel

• Courier, transportation and logistics expenses incurred for company work

Daily travel/commute between the employee's residence and the Noida office will not be reimbursed.

Ideal Candidate

We are looking for someone who is reliable, practical, organised and willing to take ownership of day-to-day coordination work. The candidate should be equally comfortable working on a computer in the office, speaking with customers, coordinating logistics and visiting customer locations when required.

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में बैक ऑफिस / डेटा एंट्री में 0 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।