Ecommerce Operations Executive

E-commerce Operations Executive

Location: Hauz Khas, New Delhi

Salary: ₹16,000 – ₹20,000 per month

Timings: 11:00 AM – 8:30 PM

Role Overview:

We are looking for a smart and responsible E-commerce Operations Executive to manage daily online order processing, customer coordination, and backend operations. The role involves working closely with warehouse and sales teams to ensure smooth order fulfillment.

Key Responsibilities:

1. Order Management

- Handle and process online orders from Shopify, WhatsApp, and Instagram

- Ensure timely order confirmation and updates

2. Customer Coordination

- Attend customer calls and WhatsApp queries

- Resolve basic customer concerns and provide order updates

3. Packing & Dispatch

- Coordinate with warehouse team for packing and dispatch

- Ensure accuracy in order packing and shipment

4. Inventory Coordination

- Assist in tracking stock and coordinating with inventory team

- Highlight low stock or discrepancies

5. Basic Admin & Computer Work

- Maintain records in Excel

- Support day-to-day operational tasks

Requirements (Mandatory):

- Comfortable working in a warehouse / factory environment

- Good communication skills (Hindi + basic English)

- Basic computer knowledge (Excel, WhatsApp, etc.)

- Responsible, detail-oriented, and proactive

Preferred (Good to Have):

- Prior experience in e-commerce / operations role

- Experience with Shopify or similar platforms

Who Should Apply:

- Candidates looking for a hands-on operations role

- Someone who can manage multiple tasks efficiently

- Quick learners with a practical approach to work

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में बैक ऑफिस / डेटा एंट्री में 1 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।