A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
19,000 - 26,000 /महीना
Rewardbig Loyalty Solutions Private Limited
सेक्टर 18, गुडगाँव
बैक ऑफिस / डेटा एंट्री में 1 - 4 वर्षो का अनुभव
फुल टाइम
Job Title: Operations Executive
Location: Gurgaon Sector -18
About RewardBig
RewardBig is a leading rewards fulfilment and redemption management company, providing end-to-end solutions for loyalty programs, corporate gifting, and customer engagement initiatives across India.
Job Description :-
We are looking for a proactive and detail-oriented Operations Executive to support day-to-day operational activities and ensure smooth order fulfilment and delivery management.
Key Responsibilities:
Process customer orders accurately and within defined timelines.
Update delivery status and shipment details on a regular basis.
Coordinate with courier partners for order dispatch, tracking, and delivery.
Follow up on pending, delayed, and escalated orders.
Assist in reshipping and reverse pickup activities.
Ensure accurate data entry and maintain records on internal portals and trackers.
Support order cancellations, address corrections, and customer requests.
Maintain daily MIS reports and operational dashboards.
Coordinate with internal teams to ensure seamless order fulfilment.
Adhere to company SOPs and operational guidelines.
Assist in inventory checks and maintain order-related documentation.
Perform additional operational tasks assigned by the reporting manager.
Requirements:
Graduate in any discipline.
1–3 years of experience in Operations, E-commerce, Customer Support, or Supply Chain.
Good communication and coordination skills.
Proficiency in Microsoft Excel & E-mail
Strong attention to detail and problem-solving abilities.
Ability to work in a fast-paced environment.
Preferred Background:
E-commerce
Rewards Fulfilment
Customer Support
Logistics Operations
Supply Chain
Compensation:
As per company standards and candidate experience.
