Ecommerce Operations Executive

Responsibilities: -

Shopify Website Management

• Product uploads and updates

• Collection creation and management

• Homepage banner updates

• Inventory management

• Blog uploads

• Coupon and offer creation

• Basic SEO implementation

• Website monitoring

Marketplace Management

• Amazon Seller Central

• Flipkart Seller Hub

• Product listing creation

• Listing optimization

• Catalog management

• Inventory synchronization

• Account health monitoring

Order Processing

• Website orders

• Amazon orders

• Flipkart orders

• Invoice generation

• Barcode printing

• Shipping label generation

• Shiprocket coordination

• Return and exchange processing

Customer Experience

• WhatsApp support

• Email support

• Customer issue resolution

• Order tracking assistance

Reporting

• Daily sales reports

• Inventory reports

• Marketplace performance reports

Preferred Experience

Strong Preference Given To Candidates Who Have Worked With:

• Makeup brands

• Cosmetics brands

• Beauty brands

• Skincare brands

• Personal care brands

• Fashion brands

• D2C consumer brands

Examples:

• Sugar Cosmetics

• MyGlamm

• Mamaearth

• Lakmé

• Maybelline

• Colorbar

• Insight Cosmetics

• Swiss Beauty

• Renee Cosmetics

• Plum

• Nykaa brands

• Pilgrim

• The Derma Co.

• Foxtale

• Minimalist

Required Skills

• Shopify

• Amazon Seller Central

• Flipkart Seller Hub

• Excel / Google Sheets

• Inventory Management

• Shiprocket

• Order Processing

• Product Listings

• Customer Communication

Ideal Candidate

• Female candidate preferred

• 1–4 years ecommerce experience

• Experience managing a D2C brand is preferred

• Highly organized and detail-oriented

• Comfortable handling multiple responsibilities

• Strong communication skills

• Familiar with beauty and cosmetics products

Screening Questions

1. Which brands have you worked with previously?

2. Have you managed Shopify stores independently?

3. Have you handled Amazon Seller Central and Flipkart Seller Hub?

4. Have you generated invoices, barcodes, and shipping labels?

5. How many daily orders did you manage?

6. What is your current salary?

7. What is your expected salary?

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