ordinate with the sales team, customers, banks, and NBFCs to ensure smooth loan processing.
Manage loan files, customer documents, application forms, and related records.
Verify documents and ensure all required paperwork is complete and accurate.
Follow up with banks and financial institutions regarding login, approval, sanction, and disbursement status.
Maintain regular updates on loan applications and pending cases.
Coordinate with sales executives to resolve documentation issues and speed up the loan process.
Track daily case status and prepare reports for management.
Ensure timely communication with customers regarding pending documents and application updates.
Maintain proper records and confidentiality of customer information.
Support the sales team in achieving smooth and timely loan processing.