Customer Care Representative

Job Title: Customer Care Executive (CCE)

Process Type: Non-Sales

Client: Quality Council of India(Government)

Key Responsibilities:

Handle customer queries efficiently and professionally.

Provide accurate information and resolve issues as per process guidelines.

Maintain customer satisfaction through effective communication.

Adhere to quality standards and compliance requirements.

Qualification:

Graduate or Diploma (3 Years).

Experience:

At least 6 months in a BPO environment

Skills Required:

Good communication and grammar skills.

Strong command over English (read, speak, and write).

Customer service orientation and knowledge of the CCE role.

Shift Timings:

9:00 AM – 7:00 PM

Training Details:

Duration: 6 days

Training Allowance: ₹250 (no additional OJT allowance)

Salary:

As per company standards.

Contact Person:

Deepti Singh

Remarks:

This is a non-sales process role with opportunities to build a career in customer service.

• It is a Full Time Field Sales job for candidates with 6 months - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., Expert Hr Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 30 Customer Care Representative at Expert Hr Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Field Sales job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has 09:00 AM - 07:00 AM timing.