Key Responsibilities:
1. Market Research & Lead Generation
Research and identify new customers based on product applications in various
industries.
Conduct in-depth market analysis to identify new product opportunities within
existing and potential customer accounts.
Develop a pipeline of opportunities through cold calling, emails, and networking.
Identify potential suppliers for new products requested by existing customers.
2. Sales & Business Development
Provide support to clients by understanding their product requirements and
providing quotations.
Conduct client meetings, product presentations, and demonstrations.
Convert leads into customers through regular follow-ups and negotiations.
Maintain fruitful relationships with customers and forge new client partnerships.
Handle customer complaints and engage in negotiations to close deals successfully.
3. Account Management & Customer Retention
Take care of existing account management, ensuring regular inquiries for
products and follow-ups for orders.
Track and coordinate all activities occurring for each account, including dispatch
of orders and payment receivables.
Retain and maintain excellent client relationships, ensuring high customer
satisfaction.
Track customer orders, deliveries, and payment cycles while coordinating with
internal teams.