Customer Support Voice Process Executive

Job Description – Voice Process Executive

Location: Bangalore
Salary: ₹18,000 per month (In-hand / Take-home)
Work Mode: Work From Office (Strictly)
Working Days: 6 Days a Week
Week Off: Rotational
Shift Timings: Rotational Shifts

Shift Details

• Shift 1: 8:00 AM – 5:00 PM

• Shift 2: 11:00 AM – 8:00 PM

Job Responsibilities

• Handle inbound and outbound customer calls professionally.

• Assist customers with their queries, concerns, and service-related issues.

• Provide accurate information and effective solutions to customers.

• Maintain a positive and professional attitude during customer interactions.

• Ensure customer satisfaction through clear and effective communication.

• Maintain proper records of customer interactions and follow-ups.

Candidate Requirements

• Education: Graduate from any discipline

• Communication: Good verbal & writing communication skills in English

• Should have a confident, clear, and professional speaking style.

• Must possess good listening and problem solving skills.

• Should be comfortable working in rotational shifts and rotational week-offs.

• Must be comfortable working 6 days a week.

• Location Preference: Candidates residing near our new office location(HBR Layout) in Bangalore will be preferred.

• Should be comfortable with a strict Work From Office setup.
  
  

What We Offer

• Fixed monthly salary of ₹18,000.

• Professional and supportive work environment.

• Opportunity to enhance communication and customer service skills.

• Stable career opportunity in the customer support domain.

Important Note

Candidates must be graduates, possess good communication skills, and be comfortable with rotational shifts, rotational week-offs, and a 6-day working schedule.

Only candidates comfortable with working from the Bangalore office should apply.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.