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Customer Support Executive

salary 25,000 - 58,000 /month
company-logo
job companyConcentrix
job location Manyata Tech Park, Bangalore
job experience0 - 5 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, PF, Medical Benefits
star
Bike, Smartphone, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at CONCENTRIX. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹58,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹58,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Manyata Tech Park, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Executive job is located in Manyata Tech Park, Bangalore.
  8. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹25,000-₹58,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF, Medical Benefits

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 58000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Trideep

Interview Address

BTM 2nd stage Anjali Plaza, 1st main road, 6th Cross Rd, NS Palya, Bengaluru, Karnataka 560076 Anjali Plaza, 1st main road, 6th Cross Rd, NS Palya, Bengaluru, Karnataka 560076, Manyata Tech Park, Bangalore
Posted 5 hours ago
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