Voice Process Executive

13,800 - 17,800 /month

Sunknowledge

Sector V - Salt Lake, Kolkata

0 - 4 years Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Industry Type: Healthcare

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF

Job Title

Customer Support Executive – US Healthcare (Inbound Voice)

- Location

Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

Shift & Schedule

- Night Shift aligned with U.S. time zones

- Days Off: Fixed weekends – Saturday & Sunday

- Rotation: Monday to Friday workweek

About the Role

As a part of our US healthcare support team, you will:

- Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.

- Resolve queries professionally and accurately, ensuring timely issue resolution.

- Listen actively, empathize, and provide clear, personalized support.

- Strive for exceptional customer satisfaction in every interaction

Requirements

- Strong communication skills in English (verbal & written), preferably US accent-neutral.

- Minimum 12th pass; graduation or diploma is a plus.

- Comfortable working night shifts in U.S. time zones.

- Preferred: Fresher/Prior experience in inbound voice support, especially in international/US healthcare.

Compensation & Benefits

- In-hand Salary: ₹13,800–₹17,800 per month

- Travel Allowance + Subsidized Meals

- Free Cab Drop after night shift

- Attendance Bonus: ₹1,000 per month

- Annual Performance Bonus: Up to ₹15,000

- PF & ESI coverage

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Voice Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹13,500-₹17,500 per month in this Voice Process Executive position.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Voice Process Executive job?
Ans : There are 50 vacancies for this Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Voice Process Executive position is Sector V - Salt Lake, Kolkata.
What makes this Voice Process Executive job a good opportunity?
Ans : This Voice Process Executive job is a good opportunity as it offers a salary between ₹13,500-₹17,500 per month. This is a Full Time job and has 50 openings.