Voice Process Executive

15,000 - 18,000 /month

Sumanikaa Private Limited

Hosapalya, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Voice Process Executive to join our team at Sumanikaa Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 18,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice Process Executive job

Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Voice Process Executive role.
What salary is offered for this Voice Process Executive job?
Ans : The salary for this Voice Process Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hosapalya, Bangalore.
How many vacancies are there for this Voice Process Executive job?
Ans : There are 25 vacancies for this Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Voice Process Executive position is Hosapalya, Bangalore.
What makes this Voice Process Executive job a good opportunity?
Ans : This Voice Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 25 openings.