Voice Process Executive

10,500 - 15,000 /month

Pace Setter Business Solution Private Limited

Park Street, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Bengali

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Voice Process Executive to join our team at Pace Setter Business Solution Private Limited to handle customer calls, provide exceptional support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 10,500 - ₹ 15,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Language requirement- Bengali/ Hindi/English

Each process have different language requirements mostly Bengali & Hindi Language.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice Process Executive job

Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Voice Process Executive role.
What salary is offered for this Voice Process Executive job?
Ans : The salary for this Voice Process Executive job ranges between ₹10,500-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Park Street, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Voice Process Executive job is located in Park Street, Kolkata.
Why should you apply for this Voice Process Executive job?
Ans : This Voice Process Executive job offers a salary between ₹10,500-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.