Telesales Executive

12,000 - 20,000 /month*

Apeejay Insurance Broking Services Private Limited

Park Street, Kolkata

₹5,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telesales Executive to join our team at Apeejay Insurance Broking Services Private Limited. The role offers ₹12000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telesales Executive job

Can freshers or experienced candidates apply for this Telesales Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Telesales Executive role.
What is the salary and job type for this role?
Ans : The salary for this Telesales Executive job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telesales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Park Street, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telesales Executive job is open for both male and female candidates.
What are the key responsibilities of this Telesales Executive job?
Ans : As a Telesales Executive, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telesales Executive job is located in Park Street, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along with 0-7 years of experience is ideal for this Telesales Executive job.
Why should you apply for this Telesales Executive job?
Ans : This Telesales Executive job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.