Customer Support Voice Process Executive

15,000 - 20,300 /month*

Archishtech Solutions (opc) Private Limited

Dasanapura, Bangalore

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card

Job Description

Key Responsibilities:

· Proactively call or follow up with clients whose insurance policies require a medical examination for activation.

· Clearly explain the importance and benefits of the medical check-up in the insurance approval process.

· Address any client concerns, objections, or misconceptions about medical tests with accurate information.

· Coordinate appointments between clients and authorized medical testing centers or diagnostic labs.

· Track appointment completion and follow up to ensure all medical reports are submitted on time.

· Maintain accurate records of communications and appointments in CRM systems.

· Collaborate with underwriting and customer service teams to resolve any delays or issues.

· Educate clients about policy timelines and next steps after medicals are done.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Voice Process Executive job

Can freshers or experienced candidates apply for this Customer Support Voice Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Voice Process Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dasanapura, Bangalore.
How many vacancies are there for this Customer Support Voice Process Executive job?
Ans : There are 25 vacancies for this Customer Support Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Voice Process Executive job?
Ans : As a Customer Support Voice Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Voice Process Executive position is Dasanapura, Bangalore.
Who is the right fit for this Customer Support Voice Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Support Voice Process Executive job.
What makes this Customer Support Voice Process Executive job a good opportunity?
Ans : This Customer Support Voice Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 25 openings.