Customer Support Voice Process Agent

18,500 - 28,500 /month

Pvp Hr Services (opc) Private Limited

Electronic City, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

15 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Voice Process Agent - Hindi to join our team at Pvp Hr Services (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18,500 - ₹28,500 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Voice Process Agent job

Can freshers or experienced candidates apply for this Customer Support Voice Process Agent role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Support Voice Process Agent role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Voice Process Agent job ranges between ₹18,500-₹28,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Voice Process Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Electronic City, Bangalore.
How many vacancies are there for this Customer Support Voice Process Agent job?
Ans : There are 15 vacancies for this Customer Support Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice Process Agent job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Voice Process Agent job?
Ans : As a Customer Support Voice Process Agent, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Voice Process Agent position is Electronic City, Bangalore.
Who is the right fit for this Customer Support Voice Process Agent job?
Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this Customer Support Voice Process Agent job.
What makes this Customer Support Voice Process Agent job a good opportunity?
Ans : This Customer Support Voice Process Agent job is a good opportunity as it offers a salary between ₹18,500-₹28,500 per month. This is a Full Time job and has 15 openings.