Location: Ecospace, Bellandur, Bengaluru
Job Type: Full-Time, Permanent
Experience: Freshers & Experienced Candidates
Interview Mode: Virtual
Salary
Freshers: ₹3.90 LPA
Experienced: ₹4.60 LPA
Take-home salary may vary based on applicable deductions.
Benefits
5 Days Working
2-Way Cab Facility
Permanent Role
Virtual Interviews
Job Responsibilities
Handle customer interactions through calls, emails, and chats.
Resolve customer queries efficiently and professionally.
Manage and update cases through CRM portals.
Prioritize and assign customer cases based on category.
Provide timely acknowledgements and updates to customers.
Perform initial issue analysis and escalate when required.
Meet SLA, productivity, and quality targets.
Eligibility
Graduates/Undergraduates can apply (as per process requirement).
Freshers and experienced candidates are welcome.
Good English communication skills.
Basic computer knowledge.
Willingness to work in rotational shifts.
Important Note
Freshers should be flexible to work in any role as per business project requirements.
Contact
Nikitha (HR)
📞 8106854942