Voice Process Agent

15,000 - 28,000 /month

Direct Source

Koperkhairane, Navi Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Malayalam, Tamil

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Voice Process Agent to join our team at Direct Source to handle customer calls, provide exceptional customer support and resolve queries related to . The role offers an attractive in-hand salary of ₹15000 - ₹28000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Voice Process Agent job

Can freshers or experienced candidates apply for this Voice Process Agent role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Voice Process Agent role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹28,000 per month in this Voice Process Agent position.
What shift and timings does this job follow?
Ans : This Voice Process Agent job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koperkhairane, Mumbai.
How many vacancies are there for this Voice Process Agent job?
Ans : There are 20 vacancies for this Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this Voice Process Agent job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Voice Process Agent position is Koperkhairane, Mumbai.
What makes this Voice Process Agent job a good opportunity?
Ans : This Voice Process Agent job is a good opportunity as it offers a salary between ₹15,000-₹28,000 per month. This is a Full Time job and has 20 openings.