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Voice & Non-Voice Customer Support Executive

salary 13,000 - 18,000 /month
company-logo
job companyVodafone Idea
job location Singasandra, Bangalore
job experience0 - 6+ years Experience in Customer Support / TeleCaller
55 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Non-voice/Chat Process
Query Resolution
International Calling
Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits
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Job వివరణ

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at VODAFONE IDEA to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹13,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. What skills and experience do you need for this Voice & Non-Voice Customer Support Executive job?
    Ans : To apply for this Voice & Non-Voice Customer Support Executive job, candidates should have skills like Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling, Computer Knowledge along with 0-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹13,000-₹18,000 per month in this Voice & Non-Voice Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Singasandra, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 55 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Voice & Non-Voice Customer Support Executive, you will work on skills like Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling, Computer Knowledge.
  8. Where is this job located?
    Ans : This Voice & Non-Voice Customer Support Executive job is located in Singasandra, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling, Computer Knowledge along with 0-7 years of experience is ideal for this Voice & Non-Voice Customer Support Executive job.
  10. Why should you apply for this Voice & Non-Voice Customer Support Executive job?
    Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 55 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Benefits

Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Telesales, Telecalling, Customer Care

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 18000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Rakshitha
Posted 10+ days ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Voice & Non-Voice Customer Support Executive