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Customer Service Associate

salary 20,000 - 25,000 /month
company-logo
job companyAltruist
job location Kudlu Gate, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Customer Service Associate for Voice & Sales process to join our team at ALTRUIST. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Sales. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Service Associate job

  1. Can freshers or experienced candidates apply for this Customer Service Associate role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Service Associate role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Service Associate position.
  3. What shift and timings does this job follow?
    Ans : This Customer Service Associate job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Service Associate job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Service Associate, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Service Associate job is located in Kudlu Gate, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Service Associate job.
  10. Why should you apply for this Customer Service Associate job?
    Ans : This Customer Service Associate job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Excel

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Arijit Bar

Interview Address

AKR Tech Park, 46/1, NH 44, near Krishna Reddy Industrial Area, Kudlu Gate, Krishna Reddy Industrial Area Kudlu Gate Bengaluru PIN: 560068, Kudlu Gate, Bangalore
Posted 8 hours ago
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