We are looking for a Customer Service Associate for Voice & Sales process to join our team at ALTRUIST. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Sales. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Service Associate job
Can freshers or experienced candidates apply for this Customer Service Associate role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Service Associate role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Service Associate position.
What shift and timings does this job follow?
Ans : This Customer Service Associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Associate job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Service Associate, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Service Associate job is located in Kudlu Gate, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Service Associate job.
Why should you apply for this Customer Service Associate job?
Ans : This Customer Service Associate job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge, Excel
Shift
Rotational
Contract Job
No
Salary
₹ 20000 - ₹ 25000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Arijit Bar
Interview Address
AKR Tech Park, 46/1, NH 44, near Krishna Reddy Industrial Area, Kudlu Gate, Krishna Reddy Industrial Area Kudlu Gate Bengaluru PIN: 560068, Kudlu Gate, Bangalore