Voice & Non-Voice Customer Support Executive

21,700 - 44,700 /month*

New Alliance

Malad (East), Mumbai

₹4,800 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

13 Openings

Incentives included

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at New Alliance to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹21,700 - ₹44,700 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹21,500-₹44,500 per month in this Voice & Non-Voice Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (East), Mumbai.
How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
Ans : There are 13 vacancies for this Voice & Non-Voice Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Voice & Non-Voice Customer Support Executive, you will work on skills like Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Customer Support Executive position is Malad (East), Mumbai.
Who is the right fit for this Voice & Non-Voice Customer Support Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 0-5 years of experience is the right fit for this Voice & Non-Voice Customer Support Executive job.
What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹21,500-₹44,500 per month. This is a Full Time job and has 13 openings.