Sales Telecaller

25,000 - 85,000 /month*

Jc Group

Malad (West), Mumbai

₹50,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

14 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Sales Telecaller to join our team at Jc Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹ 25,000 - ₹ 85,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Sales Telecaller job

What skills and experience do you need for this Sales Telecaller job?
Ans : To apply for this Sales Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Sales Telecaller job ranges between ₹25,000-₹85,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Sales Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Sales Telecaller job?
Ans : There are 14 vacancies for this Sales Telecaller role.
Is this job open for all genders?
Ans : Yes, this Sales Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Sales Telecaller job?
Ans : As a Sales Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Sales Telecaller position is Malad (West), Mumbai.
Who is the right fit for this Sales Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-3 years of experience is the right fit for this Sales Telecaller job.
What makes this Sales Telecaller job a good opportunity?
Ans : This Sales Telecaller job is a good opportunity as it offers a salary between ₹25,000-₹85,000 per month. This is a Full Time job and has 14 openings.