Voice & Non-Voice Customer Support Executive

10,000 - 20,000 /month

Careergate Solutions

Thane Belapur Road, Navi Mumbai

6+ months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Careergate Solutions to handle customer calls, provide exceptional customer support and resolve queries related to customer service. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Voice & Non-Voice Customer Support Executive job

What are the eligibility criteria for this Voice & Non-Voice Customer Support Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience for this Voice & Non-Voice Customer Support Executive job offered by Careergate Solutions in Thane Belapur Road, Mumbai.
What salary is offered for this Voice & Non-Voice Customer Support Executive job?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹10,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane Belapur Road, Mumbai.
How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
Ans : There are 50 vacancies for this Voice & Non-Voice Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Customer Support Executive position is Thane Belapur Road, Mumbai.
What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 50 openings.