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Voice & Non-Voice Customer Support Executive

salary 18,459 - 32,400 /month
company-logo
job companyAlaxma Technologies (opc) Private Limited
job location Work from home
job experience0 - 5 years Experience in Customer Support / TeleCaller
12 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Banking
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
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Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Alaxma Technologies (opc) Private Limited. The role offers ₹18459 - ₹32400 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹32000 per month that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
    Ans: This Voice & Non-Voice Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Alaxma Technologies (opc) Private Limited.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
    Ans: There is an immediate opening of 12 Voice & Non-Voice Customer Support Executive at Alaxma Technologies (opc) Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
    Ans: This Voice & Non-Voice Customer Support Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Flexible

Contract Job

No

Salary

₹ 18459 - ₹ 32400

English Proficiency

No

Contact Person

atul bhardwaj

Interview Address

Madhapur Hyderabad
Posted 14 hours ago
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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Voice & Non-Voice Customer Support Executive