Tour Package Sales Executive

10,000 - 50,000 /month*

Royal Holidays

Katargam, Surat

₹30,000 incentives included

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Tour Package Sales Executive to join our team at Royal Holidays. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 10,000 - ₹ 50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Tour Package Sales Executive job

What is the eligibility criteria to apply for this Tour Package Sales Executive job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹50000 per month + Incentives that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Tour Package Sales Executive job?
Ans: This Tour Package Sales Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Tour Package Sales Executive job?
Ans: No, there is no fee applicable for applying this Tour Package Sales Executive job and during the employment with the company, i.e., Royal Holidays.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Tour Package Sales Executive role?
Ans: There is an immediate opening of 2 Tour Package Sales Executive at Royal Holidays
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Tour Package Sales Executive job?
Ans: This Tour Package Sales Executive job has Day Shift.