Ticketing Operations

30,000 - 35,000 /month

Risosu Consulting Limited

CST, Mumbai

2 - 6 years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Ticketing Operations to join our team at Risosu Consulting Limited to handle customer calls, provide exceptional customer support and resolve queries related to Ticketing Executive. The role offers an attractive in-hand salary of ₹30000 - ₹35000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Ticketing Operations job

What qualifications and experience are required for this Ticketing Operations position?
Ans : Candidates should have a Graduate and above qualification with 2-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Ticketing Operations job ranges between ₹30,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Ticketing Operations job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in CST, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Ticketing Operations job is open for both male and female candidates.
Where is this job located?
Ans : This Ticketing Operations job is located in CST, Mumbai.
Why should you apply for this Ticketing Operations job?
Ans : This Ticketing Operations job offers a salary between ₹30,000-₹35,000 per month. This is a Full Time opportunity and has 1 openings available.