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Customer Support Telesales

salary 16,000 - 26,000 /month*
company-logo
job companyLeading Bpo
job location Ghansoli, Navi Mumbai
incentive₹2,000 incentives included
job experience0 - 4 years Experience in Customer Support / TeleCaller
30 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities

  • Make and Answer Calls: Reach out to prospective or existing clients via outbound calls, or handle incoming inquiries and orders.

  • Pitch and Persuade: Use company scripts and product knowledge to explain features, highlight benefits, and close sales.

  • Handle Objections: Answer customer questions, resolve complaints, and overcome pushback with a calm, resilient attitude.

  • Upsell and Cross-Sell: Recommend complementary products or higher-tier services to increase order value.

  • Manage Data and CRM: Log call outcomes, update customer records, and process orders accurately using Customer Relationship Management (CRM) software.

  • Meet Targets: Achieve daily, weekly, or monthly quotas for call volume, lead generation, or revenue

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Telesales job

  1. What skills and experience do you need for this Customer Support Telesales job?
    Ans : To apply for this Customer Support Telesales job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telesales job ranges between ₹16,000-₹26,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telesales job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 30 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telesales job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Telesales job?
    Ans : As a Customer Support Telesales, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Telesales job is located in Ghansoli, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience is ideal for this Customer Support Telesales job.
  10. Why should you apply for this Customer Support Telesales job?
    Ans : This Customer Support Telesales job offers a salary between ₹16,000-₹26,000 per month. This is a Full Time opportunity and has 30 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Non-voice/Chat Process, Query Resolution, Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 26000

English Proficiency

Yes

Contact Person

aman

Interview Address

Ghansoli, Navi Mumbai, Ghansoli, Mumbai
Posted 15 hours ago
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