Telesales

12,000 - 17,000 /Month

Icici Lombard

Vashi, Navi Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

New

10 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Marathi

Graduate and above

All genders

5 days working | Rotational Shift

Job Description

We are looking for a Telesales to join our team ICICI LOMBARD. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹12000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telesales job

What is the eligibility criteria to apply for this Telesales job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹17000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telesales job?
Ans: This Telesales job will have 5 working days.
Are there any charges applicable while applying or joining this Telesales job?
Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., ICICI LOMBARD.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telesales role?
Ans: There is an immediate opening of 10 Telesales at ICICI LOMBARD
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telesales job?
Ans: This Telesales job has Rotational Shift.