Telecollection

15,000 - 19,000 /month

Axio

Andheri (East), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi, Gujarati

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

We are looking for a Telecollection to join our team at Axio. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹15000 - ₹19000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecollection job

What are the eligibility criteria for this Telecollection job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling for this Telecollection job offered by Axio in Andheri (East), Mumbai.
What salary is offered for this Telecollection job?
Ans : The salary for this Telecollection job ranges between ₹15,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Telecollection job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many vacancies are there for this Telecollection job?
Ans : There are 5 vacancies for this Telecollection role.
Is this job open for all genders?
Ans : Yes, this Telecollection job is open for both male and female candidates.
What does the role of Telecollection involve?
Ans : As a Telecollection, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecollection position is Andheri (East), Mumbai.
Who is the right fit for this Telecollection job?
Ans : A candidate having skills like Domestic Calling with 1-2 years of experience is the right fit for this Telecollection job.
What makes this Telecollection job a good opportunity?
Ans : This Telecollection job is a good opportunity as it offers a salary between ₹15,000-₹19,000 per month. This is a Full Time job and has 5 openings.