Telecalling Team Leader

Customer Support: Answer inbound calls, emails, and chat messages from the merchants / customers in a professional and courteous manner.

Issue Resolution: Identify and resolve customer issues or escalate complex problems to higher-level support as needed.

Product Knowledge: Maintain a thorough understanding of Benow's products and services to effectively assist customers.

Documentation: Accurately document merchant interactions, including inquiries, actions taken, and resolutions in the company’s CRM system.

Compliance: Ensure all interactions comply with company policies, procedures, and regulatory requirements.

Feedback: Collect and report customer feedback and suggestions to help improve our products and services.

Team Collaboration: Work closely with other team members and departments to resolve customer issues and improve processes.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., SURPASSING HR SOLUTION PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 10 Telecalling Team Leader at SURPASSING HR SOLUTION PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.