What qualifications and experience are required for this Customer Support Telecalling Team Leader position?

Candidates should have a Graduate and above qualification with 1-5 years of experience.

What is the salary and job type for this role?

The salary for this Customer Support Telecalling Team Leader job ranges between ₹15,000-₹35,000 per month. This is a Both job.

What shift and timings does this job follow?

This Customer Support Telecalling Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Chandi Chowk, Kolkata.

How many openings are available for this position?

There are 10 openings available for this position.

Is this job open for all genders?

Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.

Where is this job located?

This Customer Support Telecalling Team Leader job is located in Chandi Chowk, Kolkata.

Why should you apply for this Customer Support Telecalling Team Leader job?

This Customer Support Telecalling Team Leader job offers a salary between ₹15,000-₹35,000 per month. This is a Both opportunity and has 10 openings available.

Customer Support Telecalling Team Leader

15,000 - 35,000 /month

S Nandi Consultancy

Chandi Chowk, Kolkata

6 - 60 months Experience in Customer Support / TeleCaller

10 Openings

फुल टाइम/पार्ट टाइम

जॉब हाइलाइट्स

Industry Type: Life Insurance

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Telecalling Team Leader to join our team at S Nandi Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related. The role offers ₹15000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

अन्य डिटेल्स

It is a Both Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Telecalling Team Leader job

What qualifications and experience are required for this Customer Support Telecalling Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Team Leader job ranges between ₹15,000-₹35,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chandi Chowk, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Telecalling Team Leader job is located in Chandi Chowk, Kolkata.
Why should you apply for this Customer Support Telecalling Team Leader job?
Ans : This Customer Support Telecalling Team Leader job offers a salary between ₹15,000-₹35,000 per month. This is a Both opportunity and has 10 openings available.