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Customer Support Insurance Advisor

salary 20,000 - 68,000 /month*
company-logo
job companyBhattacharyya Consultancy
job location Work from home
incentive₹40,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Insurance Advisor to join our team at Insurance companies. The role offers ₹ 20,000 - ₹ 68,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Insurance Advisor job

  1. Can freshers or experienced candidates apply for this Customer Support Insurance Advisor role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Insurance Advisor role.
  2. What salary is offered for this Customer Support Insurance Advisor job?
    Ans : The salary for this Customer Support Insurance Advisor job ranges between ₹20,000-₹68,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Insurance Advisor job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Insurance Advisor job is open for both male and female candidates.
  7. What does the role of Customer Support Insurance Advisor involve?
    Ans : As a Customer Support Insurance Advisor, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Insurance Advisor job is located in Gariahat, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 0-7 years of experience is ideal for this Customer Support Insurance Advisor job.
  10. Why should you apply for this Customer Support Insurance Advisor job?
    Ans : This Customer Support Insurance Advisor job offers a salary between ₹20,000-₹68,000 per month. This is a Both opportunity and has 10 openings available.
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Other Details

Incentives

Yes

No. Of Working Days

5

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 68000

Contact Person

Hr

Interview Address

Gariahat, Ballygunge, Kolkata
Posted 8 hours ago
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