Customer Support Telecalling Team Leader

20,000 - 25,000 /month

Kokan Ngo India

Dadar (East), Mumbai

3 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

12th Pass and above

Females Only

6 days working | Day Shift

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 4 years of experience.

Who is eligible to apply for this Customer Support Telecalling Team Leader job at Kokan Ngo India?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Telecalling Team Leader job offered by Kokan Ngo India.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Telecalling Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dadar (East), Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 3-4 years of experience can apply for this Customer Support Telecalling Team Leader job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Support Telecalling Team Leader job is located in Dadar (East), Mumbai.
Why should you apply for this Customer Support Telecalling Team Leader job?
Ans : This Customer Support Telecalling Team Leader job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.