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Customer Support BPO Non Voice Process Executive

salary 19,000 - 38,000 /month
company-logo
job companyR V Enterprise
job location Dadar (East), Mumbai
job experience0 - 3 years Experience in Customer Support / TeleCaller
10 Openings
full_part_time Full Time/Part Time

Skills Required

Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at R V Enterprise. The role offers ₹19,000 - ₹38,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. What skills and experience do you need for this Customer Support BPO Non Voice Process Executive job?
    Ans : To apply for this Customer Support BPO Non Voice Process Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
  2. What salary is offered for this Customer Support BPO Non Voice Process Executive job?
    Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹19,000-₹38,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dadar (East), Mumbai.
  5. How many vacancies are there for this Customer Support BPO Non Voice Process Executive job?
    Ans : There are 10 vacancies for this Customer Support BPO Non Voice Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. What does the role of Customer Support BPO Non Voice Process Executive involve?
    Ans : As a Customer Support BPO Non Voice Process Executive, your work will involve skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support BPO Non Voice Process Executive position is Dadar (East), Mumbai.
  9. Who is the right fit for this Customer Support BPO Non Voice Process Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Customer Support BPO Non Voice Process Executive job.
  10. What makes this Customer Support BPO Non Voice Process Executive job a good opportunity?
    Ans : This Customer Support BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹19,000-₹38,000 per month. This is a Both job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Non-voice/Chat Process, Query Resolution, Domestic Calling, International Calling

Shift

Flexible

Contract Job

No

Salary

₹ 19000 - ₹ 38000

Contact Person

Mohit
Posted 10+ days ago
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