Customer Support Telecalling Team Leader

15,000 - 25,000 /month

Bharti Axa Group Of Company

Dharmatala, Kolkata

0 - 3 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

10th Pass and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Telecalling Team Leader to join our team at Bharti Axa Group Of Company to handle customer calls, provide exceptional customer support and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹15000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Telecalling Team Leader job

Can freshers or experienced candidates apply for this Customer Support Telecalling Team Leader role?
Ans : Candidates who have a 10th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Telecalling Team Leader role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Telecalling Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dharmatala, Kolkata.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Telecalling Team Leader job is located in Dharmatala, Kolkata.
Why should you apply for this Customer Support Telecalling Team Leader job?
Ans : This Customer Support Telecalling Team Leader job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.