A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 15,000 /month
Synergyrevo Global Business Services Private Limited
Velachery, Chennai
6 - 24 months Experience in Customer Support / TeleCaller
Full Time
• Make outbound calls to customers with overdue/defaulted loan accounts to follow up on payments.
• Explain outstanding dues, payment options, and consequences of non-payment in a clear and professional manner.
• Negotiate and arrange payment plans or settlements within approved guidelines.
• Update call outcomes, promises-to-pay, and follow-up dates accurately in the collection software/CRM.
• Minimum 2 years of proven experience in loan collection, tele-collection, or debt recovery.
• Strong verbal communication skills in Tamil and English.
• Achieve daily and monthly collection targets.
• Age: 20 – 30 years (preferred).
• Willing to work from the Velachery, Chennai office.
• Debt Recovery Agent Certification is Mandatory.
• Follow Company and RBI Collection Guidelines.
• Must be willing to work from Velachery, Chennai Office.
