Role & responsibilities:
• Conduct cold calling to prospective delegates and inform them about upcoming events organized by CII Institute of Logistics.
• Invite and convince delegates to attend the events by explaining the benefits and agenda.
• Handle both inbound and outbound calls related to event inquiries.
• Follow up regularly with interested delegates to confirm their participation.
• Collect and maintain accurate delegate data such as contact details, confirmations, and preferences.
• Update call details and delegate information in the CRM / lead management system.
• Coordinate with the internal team for smooth event participation and registrations.