Telecalling Executive

8,000 - 15,000 /month

Unionetic Private Limited

Sarjana Chowk Main Road, Ranchi

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

10th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecalling Executive to join our team at Unionetic Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 8,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

Can freshers or experienced candidates apply for this Telecalling Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Telecalling Executive role.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Executive job ranges between ₹8,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sarjana Chowk Main Road, Ranchi.
How many vacancies are there for this Telecalling Executive job?
Ans : There are 2 vacancies for this Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Telecalling Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Sarjana Chowk Main Road, Ranchi.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 2 openings.