Telecalling Executive

25,000 - 30,000 /month

Thinking Hats Consumer Insights Llp

Goregaon (West), Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecalling Executive job

What are the eligibility criteria for this Telecalling Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge for this Telecalling Executive job offered by Thinking Hats Consumer Insights Llp in Goregaon (West), Mumbai.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Goregaon (West), Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Telecalling Executive job. Only female candidates can apply.
What does the role of Telecalling Executive involve?
Ans : As a Telecalling Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in Goregaon (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-2 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.