Customer Support Telecalling Executive

10,000 - 30,000 /month*

The Right Choice (chandan Sharma)

Zirakpur, Mohali

₹10,000 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Punjabi

12th Pass and above

All genders

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Telecalling Executive to join our team at The Right Choice. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹10000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Telecalling Executive job

What are the eligibility criteria for this Customer Support Telecalling Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Support Telecalling Executive job offered by The Right Choice (chandan Sharma) in Zirakpur, Mohali.
What salary is offered for this Customer Support Telecalling Executive job?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹10,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Zirakpur, Mohali.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
What does the role of Customer Support Telecalling Executive involve?
Ans : As a Customer Support Telecalling Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in Zirakpur, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-5 years of experience is ideal for this Customer Support Telecalling Executive job.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹10,000-₹30,000 per month. This is a Both opportunity and has 10 openings available.