Quality Analyst

30,000 - 40,000 /month

The K43 Enterprises

Sector 54 Sahibzada Ajit Singh Nagar, Mohali

1 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Quality Analyst to join our team at The K43 Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹30,000 - ₹40,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
AGE LIMIT 20 T0 35
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Quality Analyst job

Who is eligible to apply for this Quality Analyst job at The K43 Enterprises?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling, International Calling for this Quality Analyst job offered by The K43 Enterprises.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹40,000 per month in this Quality Analyst position.
What shift and timings does this job follow?
Ans : This Quality Analyst job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 54 Sahibzada Ajit Singh Nagar, Mohali.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Quality Analyst job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Quality Analyst, you will work on skills like Domestic Calling, International Calling.
Where is this job located?
Ans : This Quality Analyst job is located in Sector 54 Sahibzada Ajit Singh Nagar, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along with 1-3 years of experience is ideal for this Quality Analyst job.
Why should you apply for this Quality Analyst job?
Ans : This Quality Analyst job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 25 openings available.