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Voice & Non-Voice Customer Support Executive

salary 18,500 - 23,408 /month
company-logo
job companyFortuco Resource Solutions Private Limited
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
10 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

qualification
Diploma and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Fortuco Resource Solutions Private Limited. The role offers ₹ 18,500 - ₹ 23,408 and involves managing customer calls, delivering outstanding customer service related to Technical Graduate. Join us for a great work environment with various opport

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

Technical Graduation, Undergraduate 3 years Diploma B-Tech , BCA, MCA, BE, freshers and Experience both can apply

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
    Ans : Candidates who have a Diploma and above qualification can apply for this Voice & Non-Voice Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹18,500-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Voice & Non-Voice Customer Support Executive job follows a Rotational shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Voice & Non-Voice Customer Support Executive job is located in Chandigarh Road, Mohali.
  8. Why should you apply for this Voice & Non-Voice Customer Support Executive job?
    Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹18,500-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Technical Graduate, B Tech, BE, BCA Freshers, MCA Freshers, Computer Science Freshers

Shift

Rotational

Contract Job

No

Salary

₹ 18500 - ₹ 23408

Contact Person

Mohd Murshid
Posted 10 hours ago

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Job Hai > Jobs in Mohali > Customer Support / TeleCaller Jobs in Mohali > Voice & Non-Voice Customer Support Executive