Telecalling Executive

Key Responsibilities:

• Lead Generation and Qualification:

  Making outbound calls to potential students and parents to promote educational programs, assess their needs, and qualify them as leads. 

• Providing Information:

  Answering inquiries about courses, programs, admission procedures, fees, and other relevant details. 

• Building Rapport and Relationships:

  Engaging with potential students and parents to create a positive and trusting relationship, addressing their concerns, and guiding them through the enrollment process. 

• Enrolment Support:

  Assisting students and parents with the application and enrollment process, ensuring a smooth and efficient onboarding experience. 

• Maintaining Records:

  Accurately recording all interactions, including call details, inquiries, and outcomes, in a CRM or other tracking system. 

• Follow-up:

  Following up with leads, potential students, and enrolled students to provide support and ensure satisfaction. 

• Collaboration:

  Working with other team members, such as counselors, admissions staff, and sales teams, to improve lead conversion and overall customer satisfaction. 

Essential Skills and Qualifications:

• Excellent Communication Skills:

  Strong verbal and written communication skills are crucial for effectively conveying information and building rapport with potential students. 

• Interpersonal Skills:

  The ability to connect with people from diverse backgrounds and build trust is essential. 

• Active Listening Skills:

  Being able to attentively listen to and understand the needs and concerns of potential students. 

• Sales and Persuasion Skills:

  The ability to effectively present the benefits of educational programs and guide potential students towards enrollment. 

• Organizational Skills:

  Managing a high volume of calls, appointments, and follow-ups requires excellent organizational skills. 

• Computer Literacy:

  Proficiency in using a computer, CRM systems, and other relevant software is necessary. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., TDI ONLINE SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 10 Telecalling Executive at TDI ONLINE SERVICES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.