Customer Support Telecalling Executive

12,000 - 15,000 /month

Suryoday Foundation

Sector 11 Belapur, Navi Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi, Gujarati

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

COMPANY PROFILE

Suryoday Foundation is a sec 8 Not for Profit organization with headquarters in Belapur, Navi Mumbai. We work for promoting inclusive growth of Urban, Rural and Tribal low income underserved communities and contributing towards their economic and social wellbeing. Our programs are focused on Financial Education, social security benefits, livelihoods and health. We are in the process on redesigning and developing high impact scalable programs in Maharashtra, Tamil Nadu, Odisha and Gujarat.

The focus of activities currently will be Financial Education of women/young children, health and Livelihoods. We are looking for enthusiastic, self-driven Tele-calling executives in Navi Mumbai.

JOB DESCRIPTION

Designation: Tele-Calling Executive (Female can apply only)

Base Location: Navi Mumbai

Total Vacancies: 1

Job Type: Contract

JOB RESPONSIBILITIES

· Outgoing Tele-calling of participants who participate in different programs for their feedback

· Based on their profile educating and guiding them

· Motivating the participants for using banking services

· Tracking training quality through discussion

· Maintaining MIS of incoming and outgoing calls and sending to respective teams

· Following up with teams for closure

· Preparing daily call MIS Reports and circulating to respective teams

SKILLS

· Good communication and interpersonal skills

· Empathy and a positive attitude to work with low income/low literacy groups

· Good Computer skills (especially excel)

· Ability to work independently.

QUALIFICATION AND EXPERIENCE

· Education: Any Graduate with or without industry experience.

· Ability to speak in Gujarati & Hindi

Interested candidates please email resume to: hr@suryodayfoundation.in

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Telecalling Executive job

What qualifications and experience are required for this Customer Support Telecalling Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 11 Belapur, Mumbai.
How many vacancies are there for this Customer Support Telecalling Executive job?
Ans : There is 1 vacancy for this Customer Support Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Telecalling Executive job?
Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Executive position is Sector 11 Belapur, Mumbai.
Who is the right fit for this Customer Support Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Support Telecalling Executive job.
What makes this Customer Support Telecalling Executive job a good opportunity?
Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 1 openings.