We are looking for a Telecalling Executive to join our team at Smaalt. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Telecalling Executive job
Can freshers or experienced candidates apply for this Customer Support Telecalling Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Telecalling Executive role.
What salary is offered for this Customer Support Telecalling Executive job?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Powai, Mumbai.
How many vacancies are there for this Customer Support Telecalling Executive job?
Ans : There is 1 vacancy for this Customer Support Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Support Telecalling Executive job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Executive position is Powai, Mumbai.
What makes this Customer Support Telecalling Executive job a good opportunity?
Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.
A Naukri Group company
LoginHire Local Staff
15,000 - 20,000 /month
Smaalt
Powai, Mumbai
Freshers in Customer Support / TeleCaller
Full Time
