Customer Support Telecalling Executive

15,000 - 23,000 /month

Rico Appliances Private Limited

Khar West, Mumbai

6+ months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

JD for the profile of Demo Calling / Review Calling

About Rico: Established in 1965, RICO was the first company to introduce mixer grinders in India. Run by a family of engineers, RICO has expanded from a small workshop with 4 employees to an organization with over 200 employees & over 3,000 retail outlets & service centers network spread all over the length & breadth of the World. A pioneer in the home appliance industry, RICO has become a benchmark for its quality & its performance.

Company Address: Office - 8th Floor, Sapphire Building, S.V. Road, Khar West, Two minutes from Khar station, MUMBAI, Maharashtra, India.

Website: http://www.rico.in

Contact details: hr@rico.in

JD for the profile of Demo Calling / Review Calling

· Outbound calling to the Amazon Customers for products installation.

· Feedback call to customer regarding products complaints.

· Outbound calls to customers for reviews & ratings on Amazon

· Maintaining the data on Excel.

What are we looking for?

Qualifications & Skills Required:

· Educational Qualifications – Any Graduate / HSC

· Experience – 1 to 6 Years

· Preferred Knowledge - Knowledge of Excel, Good Oral & Communication Skills

· Languages: - English, Hindi

· Candidates with good English communication and willingness to work from office only apply.

Perks and Benefits

· In addition to the salary, a performance Linked incentive amount will also be given every quarter

· All perks like Bonus + PF + Gratuity etc. will be given

· Timing: - 9:30 am to 6:00 pm

Location – Khar West (Candidate residing in Western line will be preferred)

Salary Range

· 15-23k (Depends upon the candidate)

Contact details: hr@rico.in Mobile - 8879444889

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Telecalling Executive job

What skills and experience do you need for this Customer Support Telecalling Executive job?
Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹15,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khar West, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Telecalling Executive job?
Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in Khar West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Support Telecalling Executive job.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 2 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Amazon Calling, Product Installation calls, Review, Customer Support Calling, Telecalling